| Software as a Service for Energy Information Management |
| Feature |
Customer Benefit |
| Eliminate Capital Costs |
- NorthWrite pays for shared multi-user infrastructure
- Customer accesses solutions through a web interface over internet
- Pay for service on a monthly basis
|
| Faster Deployment and Improved Productivity |
- Customer is up and running in weeks instead of months
- Applications can be accessed from anywhere, anytime, through any web-enabled device
- Customer has access to real-time information
|
| Streamlines use and Management |
- Web-based, self-service access to tools
- NorthWrite manages and updates infrastructure
- No software to maintain or upgrade
- Automated upgrades to new versions of applications and functionality
- Customer IT focuses on higher-value, more strategic initiatives
|
| Increase Flexibility |
- Customer can expand or contract services as needs change
- High incentive for NorthWrite to provide additional functionality
|
| Improve Customer Service |
- Direct customer connection to resolve problems
- Incentive to achieve high customer satisfaction to improve retention
|
| Better Reliability and Performance |
- Enterprise class IT infrastructure that is affordable
- NorthWrite provides high-availability for business continuity and disaster recovery
- NorthWrite provides required data backup services
- Reduces power consumption and data center space
- Proactive support and management
|